Technical Positions

Job Title

TSR for Makati site

Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• Finished at least 2 years in college or similar college-level education
• Working knowledge of computers including DSL and Internet Connections
• Previous call-center experience is an advantage
• Excellent written and spoken English communication skills
• Willing to be assigned at Burgundy Corporate Tower (BCT) along Buendia, Makati City
• Willing to work on shifting schedules (including the night shift)
• Available to start on August 17

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

TSR for Ortigas site

Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• GRADUATE of a Bachelor’s degree course related to computers (ex: Computer Science, Computer Engineering, Information Technology, etc.)
• Working knowledge of the Web and Web-based applications
• Knowledgeable or practical experience in using HTML and XML
• Excellent written and spoken English communication skills
• Willing to be assigned at the One San Miguel Avenue Building (OSMA) located at the corner of Shaw Blvd. and San Miguel Ave. at Ortigas, Pasig City
• Willing to work on shifting schedules (including the night shift)
• Available to start ASAP

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

TSR for Technical and Digital Devices

Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• Finished at least 2 years in college or similar college-level education
• General hardware and software knowledge
• Excellent written and spoken English communication skills
• Willing to be assigned at Sunnymede IT Center (SITC) which is along Quezon Avenue in Quezon City
• Willing to work on a permanent night shift schedule
• Available to start on August 31

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

TSR for Scanners and Software Applications

Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• Finished at least 2 years in college or similar college-level education
• Working knowledge of computers including internet connectivity, networking, installation and configuration of OS (troubleshooting installation and activation concerns, etc.)
• Excellent written and spoken English communication skills
• Willing to be assigned at Sunnymede IT Center (SITC) which is along Quezon Avenue in Quezon City
• Willing to work on a permanent night shift schedule (M-F, weekends off)
• Willing to work on a 3-months contractual status (initial offer)
• Available to start ASAP

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

TSR for DSL and Internet Connections

Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• Finished at least 2 years in college or similar college-level education
• Working knowledge of computers including DSL and Internet Connections
• Previous call-center experience is an advantage
• Excellent written and spoken English communication skills
• Willing to be assigned at Burgundy Corporate Tower (BCT) along Buendia, Makati City
• Willing to work on shifting schedules (including the night shift)
• Available to start on August 17

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

Accounting Software Support Specialist

Responsibilities
As an Accounting Software Support Specialist you will be responsible for resolving partner and customer issues in a timely and adequate manner through electronic support, phone support and advisory services. You are expected to be technically skilled in a range of products, and you will have ample opportunity to further your skill-set through relevant training delivered locally or online
Qualifications
• Four year college degree in the field of accounting or related courses
• Minimum of 2 years working experience
• Knowledgeable and experienced in accounting concepts
• Experienced in use and/or implementation of an accounting software such as the Microsoft Dynamics products, Oracle financials, PeopleSoft, JD Edwards, SAP, or other CRM products
• Willing to work in Quezon City
• Willing to work on a shifting work schedule
• Applicants should be Filipino citizens or hold relevant residence status.

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

Japanese TSR

Responsibilities
• To provide quality technical/customer service to clients via phone
Qualifications
• At least 2 years in college or similar college-level education
• Working knowledge of computers (can do basic PC troubleshooting)
• Excellent spoken and written Japanese/Nihonggo communication skills
• Excellent spoken and written English communication skills
• Ability to multi-task in a fast paced environment
• Good analytical skills and excellent listening skills
• Willing to be assigned in Sunnymede IT Center (SITC) along Quezon Avenue, Quezon City
• Willing to work on a day shift schedule (7am-4pm, Monday-Friday)
• Available to start ASAP

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

EMR Spanish CSR

Responsibilities
• To provide quality technical/customer service to clients via phone, email or chat
Qualifications
• Bachelor’s degree graduate of any course
• Minimum of 6 months customer service/back-office experience
• Excellent written and spoken Spanish communication skills
• Excellent written and spoken English communication skills
• Proficient in MS Office applications including Excel, Word, Outlook and Access
• Ability to be a team player, self-motivated with strong self-confidence
• Good administrative skills able to carry out various work flow procedures
• Willing to be assigned in Makati, Ortigas or Quezon City
• Amenable to work on shifting schedules, including the night shift
• Available to start the soonest possible time

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

Vietnamese Technical Support

Responsibilities
• To provide a professional and efficient customer support/service function for all client projects, in line with client contractual requirements via phone, fax and email.
Qualifications
• University degree preferably any engineering course or the equivalent.
• Preferably with at least 6 months related experience in the Technical Support/Customer Service industry
• Preferably with at least 6 months experience in working with customers of varied technical knowledge and business needs
• Experience in working with people on different levels
• Must have good verbal and written communication skills
• Computer literate
• Proficient in spoken and written English and Vietnamese language.
• Applicants should be Filipino citizens or hold relevant residence status.

Job Summary

Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

EMR TSE for Power Supply

Responsibilities

• Answer technical telephone/e-mail inquiries from customers.
• Confirms telephone correspondence, using customer’s specifications or account proposals to meet customer’s requirements
• Assists District Manager and Area Supervisor in the preparation of technical proposals
• Contacts by phone general contractors, electrical contractors, engine generator dealers, switchboard manufacturers, OEMs, and engineers as needed to track projects and improve probability of receipt of order
• Improve relationships with all customers and industry contact by providing prompt, courteous response to inquiries
• Handles responsibilities with minimal supervision required
• Promote account products and its capabilities
• Provide general star-up assistance to customers planning to put account products in service
• Provides individual and team reports

Qualifications
• Must have a degree in Electrical Engineering preferably Major in Power
• Must have a minimum of 4 years experience in electrical engineering or related fields. Preferably with working exposure to Emergency and Back-up Systems
• Must have Electrical technical orientation
• Must be proficient in the English language, both oral and written
• Must have high tolerance for stress and a self-starter
• Must have excellent interpersonal skills
Job Summary
Your application will be treated in the strictest confidence. Only shortlisted applications will be processed.

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Job Title

TSE for Technologies

Responsibilities - Resolving partner and customer issues in a timely and adequate manner through electronic support, phone support and advisory services
Qualifications - Knowledgeable and experienced in network infrastructures such active directory, IIS (internet information services), COM/COM ,DCOM,XML and Sharepoint Services
- Basic knowledge in Microsoft SQL Server specifically database administration
- Basic knowledge in Object Oriented Programming such as .NET, Visual Basic, Visual C, Visual Studio)
- Minimum of Four years college/university degree (preferably in Computer/IT)
- Excellent analytical, problem solving, troubleshooting and communication skills
- Willing to work in Quezon City, shifting schedule
Job Summary

Your application will be treated in the strictest confidence.
Only shortlisted applications will be processed.